Valuable resources to help you succeed
Complete your 996 coursework the quick & simple way, with the world’s most comprehensive ACII coursework resource.
Our on-demand 996 resource hub equips you with a catalogue of our most valuable ACII research materials, designed specifically to help you successfully complete your 996 assignments.
Hear what other students have to say...
Companies with a Licence
If you work for any of the companies below please get in touch with us at [email protected] to arrange your enrollment
We make insurance fun
Through years of coaching insurance professionals, we’ve learned a thing or two about what works and what doesn’t when it comes to learning. So all our study materials are structured in a way that helps you absorb, understand, and retain - so you can easily apply what you’ve learned to your coursework (and later, your career)!
We don’t do boring. Our support resources are broken down into fun, easily digestible sections you can come back to as often as you like.
We've helped thousands of students get through their ACII with ease.
Now, it's your turn.
The easy way to learn
ACII coursework requires a different approach than CII exam revision. Even with the information available and the resources on RevisionMate, it requires commitment, further research, and a thorough understanding of the theory and how to apply it in practice. If you find it challenging - you are not on your own.
We’ve compiled our many years of experience, industry knowledge, and connections with real practitioners, to bring you a simple, yet effective resource hub that will help you learn everything you need to know to approach your assignment questions with confidence.
Meet Sam & Grace
We're Sam & Grace and we're on a mission to make insurance fun. We both hold our ACII and have over 25 years between the two of us in helping insurance professionals through their CII exams.
Over the years, we've found certain study methods consistently yield success - where others fail. And having taken the exams ourselves, we know how dry the material can be, and how challenging it is to focus your attention where it matters most.
With us, you're not going it alone. We're here to guide you every step of the way. Like your own personal cheerleader (minus the pom-poms).
“Our courses offer a comprehensive programme of guided study, saving you time and energy so you can focus on what matters most.”
Samantha Ridgewell, Managing Director, Empower Development
Course Curriculum
- MARK BUTTERWORTH - Outsourcing risk - SLAs- Auditing (12:32)
- SUNEETA PADDA - Business ethics - CSR - ESG - Accountability (5:28)
- SUNEETA PADDA - Value chain - Customer centricity - Customer journey (2:14)
- THERESA FROEHLICH - Assets - People management - Human capital - ESG (6:45)
- ROSEMARY BEAVER - Business ethics - Business failure - Corporate governance (8:31)
- ROSEMARY BEAVER - Emerging risks - Climate change - Latent risks (7:16)
- ROSEMARY BEAVER - Corporate Governance - Regulators - ESG (2:44)
- Enterprise Risk Management (2:42)
- UK Regulation of Insurance (6:09)
- Claims Agreements (2:18)
- Claims Information (3:24)
- Reserving (3:55)
- Business Continuity Management (3:17)
- Emerging Risks (4:32)
- Types of Claims Handling Authority (1:54)
- The Delegated Claims Handling Process (2:55)
- Operational Risk (2:36)
- Deciding to Delegate (2:31)
- Strategy Planning (1:30)
- Decision Making and Management Information (3:04)
- Role of a Claims Leader (1:10)
- Value Chain Analysis - Harvard Business School
- Insurance value chain: Personal insurance - KPMG
- (Re)Insurance Value Chain: Feedback Statement - EIOPA
- Revolutionising the insurance value chain with generative AI - EY
- VRIO Framework Explained - Strategic Management Insight
- Value chain analysis - Strategic Management Insight
- Risk appetite explained guides - AIRMIC
- Enterprise Risk Management - IRM
- Enterprise Risk Management: An overview - Reuters
- General Insurance Code of Practice - Insurance Council Australia
- California Department of Insurance - Regulations and Guidance Website
- Buncefield response - Health and Safety Executive
- Global Risk Management Survey - AON
- Information Commissioner’s Office (ICO) Website - Enforcement action
- The Insurance Fraud Bureau - MIB Website
- What is the Prudential Regulation Authority (PRA)?
- Reserving - Lloyd’s
- Understanding complaints root cause analysis - FCA
- Regulation among key concerns for insurance firms in 2024 - Insurance Times
- 2024 Insurance Regulatory Outlook - Deloitte
- Financial Crime - International Sanctions and Regulatory Risk - Lloyd’s
- UK outsourcing expectations - Herbert Smith Freehills
- Consumer Duty Resources - FCA
- Individual conduct rules (COCON) - FCA
- CII Code of Ethics
- UK GDPR Guidance and Resources - ICO
- Fair Claims Settlement Practices Regulations - California Department of Insurance
- General Insurance Value Measures Data 2022 - FCA
- Delegated authority: Outsourcing in the General Insurance Market
- Outsourcing and Third Party Risk Management - PRA
- LIIBA Website - Representing Lloyd’s Insurance Brokers
- LMA Website - Lloyd’s Market Association
- IUA Website - International Underwriting Association
- LMG Website - London Market Group
- Lloyd’s Website
- Principle 4: Claims Management
- Principles for doing business at Lloyd’s
- Delegated Claims Administrators (DCAs) - Lloyd’s
- Principle 5: Customer Outcomes - Lloyd’s
- Lloyd’s Claims Lead Arrangements
- Single Claims Agreement Party - Lloyd’s
- Corporate culture - FRC
- Building a culture of integrity - CII
- Creating a winning culture - PWC
- Perceptions of insurance business culture - Browne Jacobson
- Porter’s Five Forces - Harvard Business School
- Porter’s Five Forces - Forbes
- Why benchmarking alone isn’t enough in today’s risk landscape - WTW
- Insurance 360 Benchmarking Tool - McKinsey
- Strategic Management Tools - Masterclass
- A study of major risk events: their origins, impact and implications - Airmic
- A strategy for positive change: our ESG priorities - FCA
- Enhancing climate-related disclosures by asset managers, life insurers and FCA-regulated pension providers - FCA
- The Chartered Institute of Loss Adjusters (CILA) Website
- What is a balanced scorecard? Harvard Business School
- Ethics and claims: An overview for insurers
- Conflicts of interest - Marsh
- Systems and controls SYSC - FCA Handbook
- Training and Competency TC - FCA Handbook
- Your Professional Claims Community - CII
- Code of Ethics - CII
- Diversity and Inclusion: Our role as a regulator - FCA
- UK Corporate Governance Code - FRC
- Managing Financial Risks from Climate Change - Supervisory Statement - PRA
- The Institute of Customer Service Website
- Addressing Gender Bias in Artificial Intelligence - CII
- National AI Strategy - UK Government
- Guidance on AI and Data Protection - ICO
- Big Data, Artificial Intelligence, Machine Learning and Data Protection - ICO
- Financially Inclusive Customer Outcomes - CII
- DEI Blueprint Progress Update 2023 - ABI
- How to write a business continuity plan - AXA
- Creating a business continuity plan - JP Morgan
- Catastrophe modelling and climate change - Lloyd’s
- Lifetime Value Calculation - CFI
- Customer Lifetime Value (CLV) in the insurance business - PWC
- Insurance: a roadmap for digital claims transformation - Grant Thornton
- How do you leverage AI to streamline insurance claims? EY
- Opting in: Using Internet of Things - Deloitte
- How Internet of Things and Telematics are transforming insurance - FinTech
- What every insurance leader should know about cloud - McKinsey
- Leading the Way to Resilience - BCI Website
- TSB fined £48.65m for operational resilience failings - FCA
- Airmic Website
- Guidance for firms outsourcing to the ‘cloud’ and other third party IT services - FCA
- Catastrophe Modelling Guidance for Non-Catastrophe Modellers - LMA
- Systemic Risk of Modelling in Insurance - Amlin
- Global Insurance Run-off Survey - PWC
- Insurance Insolvencies - FSCS
- Insurance Technology Vision - Accenture
- Digital Ecosystems for Insurers - Internet of Things - McKinsey
- Liberty Mutual Reduces Costs, Improves Time to Market by Going Serverless on AWS
- Exploring Public Trust in Technology and Data - CII
- Lloyd’s Lab Website
- Claims in the digital age: How insurers can get started - McKinsey
- Behaviour change study on physical activity - Vitality
- What does cyber insurance cover? ABI
- Supreme Court Judgment in FCA’s Business Interruption Insurance Test Case - FCA
- Synthetic Biology - US Government
- Antimicrobial Resistance (AMR) - NHS
- State of the Connected House - TechUK
Additional Courses
FAQ
How can you help if you don’t know what my questions are?
Great question! We cover a wide range of topics tied to the syllabus and learning outcomes as described on the CII Group website.
More importantly, having been through the ACII ourselves (and coaching many, many people through it since), we know the challenges students face when structuring the coursework, and how to break down the course topics with scenarios covering the syllabus which you’ll find useful when answering your coursework questions.
P.S. please don’t tell us your questions, we are not allowed to know them!
What’s in the resource hub?
The hub contains 9 resource categories, beginning with an introduction to ACII and how to approach coursework, and ending with supplementary research links and resources to help further your learning. Every hub contains:
- Navigating your ACII (coursework research, referencing, and other practical matters)
- Interviewing the Industry (subject matter expert interviews)
- Technical Topics (key areas of learning)
- Refreshers (crossover theory from earlier course modules)
- Concepts “in a nutshell” (at a glance overviews of key concepts and terms)
- Perspectives and Scenarios (insights from insurance professionals)
- Real Time Research (live research, showing you how to research given topics in real time)
- Snip it Summaries (animated scenarios, perfect for visual learners)
- Research Resources (links, further reading, and more)
Why it works
By giving you detailed insight into case studies, perspectives and scenarios led by insurance professionals, you will see first-hand how practitioners approach issues that are similar to those you’ll cover in 996 assignments.
This insight, paired with the information in our on-demand resource hub, gives you everything you need to successfully apply the theory to your assignment questions.
Our resource hub combines digestible, easy to understand slides, industry interviews, topic refreshers, ‘in a nutshell’ overviews, and animations involving real-life scenarios.
We give you the support you need to:
- Know where to start and how to research for your topics
- Take case studies and interviews and extract useful, relevant information from them
- Understand and absorb the 996 information, so you can use it in your assignments (and your career!).
Previous success stories
Most people come to us via recommendation from their colleagues and friends. While we don't want to toot our own horn too loudly, these endorsements say more than we ever could.
"Anyone studying for their CII qualifications will understand the challenge and pressure when it comes to preparing for the exams. If you are lucky, you may come across some old exam papers, or receive some dubious advice from those who have scraped a pass before. And then, once in a while, someone produces what I refer to as a ‘game changer’ in the world of learning. Sam and her team have produced world-class online revision materials to help students prepare for their CII exams. Within minutes of advertising this service, I was inundated by staff wanting access to these revision materials and by staff who had put off their studies for years. I would liken the quality of the materials to that of having your own ‘personal coach’ and they get my full recommendation for anyone wanting to study for their CII qualifications." - Phillip Westermeyer, Learning and Development Manager, Starr Underwriting Agents Ltd.
"I found this course to be an incredibly useful and encouraging aid for my studies. Sam and Grace are wonderful teachers, who really empower your goals of learning. I will be enrolling for their revision courses for all my exams going forward without hesitation and would strongly recommend to anyone who needs a boost of confidence to get back into studying." - Hannah Mellalieu
"I would like to start by thanking you and the whole team at Empower Development for the On-Demand Courses. It was of great help because I am currently located in India and was preparing for the M05 alone. I have successfully completed the M05 module ( both course work and assignment). The on-demand module helped me study at work or while traveling and was of great help and I truly appreciate that." - Piyali Bannerjee
Breeze through your 996 course with help from the experts in CII revision!
Our one-of-a-kind study solution will walk you through the course material, step-by-step, using techniques that make the content memorable, easy to understand, and fun.
To date, we've helped thousands of students get through their exams with ease.