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M81 - Insurance Broking Practice

Before We Get Started!

Welcome! (0:39)
Learning Outcomes Mind Maps
Unit Structure (0:25)
Save The Date
M81 - 2024 Update (4:22)
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Chapter 1 - Legal Environment

Introduction (1:23)
Law of Agency (5:48)
Common Law (2:06)
Hedley Byrne v. Heller (1:08)
Statute Law (3:40)
Data Protection (2:40)
Financial Crime (2:55)
Test your knowledge - Chapter 1
Checklist
Chapter 1 - Round Up (2:46)

Chapter 2 - Regulation of Intermediaries

Introduction (0:24)
Key Definitions (2:20)
New Consumer Duty (3:32)
Regulation by the FCA (7:28)
Regulation Outside the UK (2:41)
Test your knowledge - Chapter 2
Checklist
Chapter 2 - Round Up (2:10)
The FOS- an update (1:02)

Chapter 3 - ICOBS

Introduction (0:18)
ICOBS - an overview (1:52)
ICOBS 1 - 4 (5:05)
ICOBS 5 - 8 (4:39)
Test your knowledge - Chapter 3
Checklist
Chapter 3 - Round Up (3:05)

Chapter 4 - Meeting Clients’ Needs

Introduction (0:21)
Client Wants and Needs (1:55)
Written Agreements with Clients (4:29)
Complaints and E&O Claims (2:25)
Test your knowledge - Chapter 4
Checklist
Chapter 4 - Round Up (2:04)

Chapter 5 - Negotiating and Placing a Risk

Introduction (0:28)
Presenting and Negotiating a Risk (4:42)
Confirming Terms to the Client (1:47)
Post Placement Activity (2:15)
Test your knowledge - Chapter 5
Checklist
Chapter 5 - Round Up (3:31)

Chapter 6 - Insurers

Introduction (0:16)
Selecting Insurers (2:41)
Selecting an Insurer For a Risk (2:28)
Insurer Security and Insurer Failure (1:00)
Test your knowledge - Chapter 6
Checklist
Chapter 6 - Round Up (3:07)

Chapter 7 - Programme Design and Operation

Introduction (0:20)
Insurance Programme Design (7:01)
Global Programmes (3:41)
The Insurance Market Cycle (1:26)
Test your knowledge - Chapter 7
Checklist
Chapter 7 - Round Up (2:49)

Chapter 8 - Claims

Introduction (0:22)
A Broker’s Duties (2:24)
Methods of Dealing with Claims (2:19)
Claims Records and Insurance Fraud (1:59)
Test your knowledge - Chapter 8
Checklist
Chapter 8 - Round Up (3:14)

Chapter 9 - Other Services

Introduction (0:22)
Risk Management (2:21)
Risk Management (0:52)
Principles of Risk Financing and Risk Transfer (2:41)
Specialist Risk Consultancy Services (1:45)
Test your knowledge - Chapter 9
Checklist
Chapter 9 - Round Up (2:43)

Additional Support

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Accelerate your Revision (47:54)
Accelerate your Revision - Audio Only
ACII- Completing your diploma (8:09)
ACII- Completing your diploma - Audio Only
ACII Journey Mapping (10:26)
PRIN poster
Regulatory poster
Taking Your Exam – What you Need to Know
Approach to Cii Diploma coursework (27:24)
Approach to Cii Diploma coursework - Audio Only
CII Exam Practice Paper | Based on the 2024/2025 syllabus examined from 1 May 2024 until 30 April 2025
CII Practice Exam Paper - Based on the 2023/2024 syllabus examined from 1 May 2023 until 30 April 2024
CII Exam Practice Paper -Based on the 2021/2022 syllabus examined from 1 May 2021 until 30 April 2022
M81 - What you need to know (56:10)
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