Navigating your ACII
Interviewing the Industry
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NICK KIRK- Risk appetite - Attitude to risk - Reputation (7:38)
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PAUL SKINNER - Marketing - Marketing activities - The marketing department (5:18)
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PAUL SKINNER - Marketing - Three main strategy components; segmentation, targeting, positioning - Value proposition (4:46)
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PAUL SKINNER - Marketing - Bringing a new product to market - Product launches (2:48)
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RICHARD WOOLER - Monetary and Fiscal Policy and New Governments - Inflation - Economic Cycle (4:26)
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JOHN CONSTABLE - Market cycle - Catastrophes - Capital (11:24)
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JOHN CONSTABLE - Corporate strategy - Business model - Loss ratios - Risk selection - Value chain (11:24)
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MARK BUTTERWORTH - Outsourcing risk - SLAs- Auditing (12:32)
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SUNEETA PADDA - Insurance market cycle - Start-ups - SBP - Portfolio management (9:01)
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THERESA FROEHLICH - Economic cycle - Market cycle - Pricing - Exposure modelling (9:09)
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THERESA FROEHLICH - COVID 19 - Climate change - Brexit (11:03)
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ROSEMARY BEAVER - Emerging risks - Climate change - Latent risks (7:16)
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LESLEY DUNN - Affinity partnerships - Pricing - Customer profile (16:07)
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LESLEY DUNN - New lines of business (affinity schemes) - Underwriting strategy - Take up rate (10:17)
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LESLEY DUNN - Affinity partners - Reputation and brand - Marketing (7:38)
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LESLEY DUNN - Value chain analysis - Intellectual capital - Automation (6:30)
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JAMIE CROOKENDEN - Underwriting strategy - Target setting - Underwriting controls (8:31)
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JOHN CONSTABLE - Emerging risks - COVID-19 - Climate change - Contract certainty (9:21)
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JOHNATHAN BESSO-COHEN - Social change - ESG - Climate (9:27)
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JOHNATHAN BESSO-COHEN - Globalisation - Local markets - Reinsurance (8:17)
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JOHNATHAN BESSO-COHEN - External environment - Technology (6:15)
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LESLEY DUNN - Affinity schemes - Benefits and disadvantages - Pricing correction (4:39)
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MARK BUTTERWORTH - Choice of domicile - Brexit - Regulatory environments (7:31)
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SUNEETA PADDA - Value chain - Customer centricity - Customer journey (2:14)
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SUNEETA PADDA - Market trends - Emerging risks - Brexit - Climate change (5:17)
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THERESA FROEHLICH - Corporate strategy - Regulators - Risk appetite - KPIs (5:07)
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THERESA FROEHLICH - Assets - People management - Human capital - ESG (6:45)
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Rachel Pankratz - Marketing strategy (11:54)
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Rachel Pankratz - Creating a marketing strategy (10:20)
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RACHEL PANKRATZ - Advertising the product - Advertising the organisation - Marketing mix - Brand loyalty - Return on investment (10:43)
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RACHEL PANKRATZ - Marketing trends in insurance - Social media - Corporate strategy (2:15)
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RACHEL PANKRATZ - Distribution channels - Brokers - Aggregators - Broker networks (6:35)
Technical Topics
Concepts ‘in a nutshell’
Perspectives & Scenarios
Snip-it Summaries
Research Resources
Overview of strategic underwriting; value chains
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An example of a ‘vision statement’ - Generali
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An example of a ‘vision statement’ - Mitsui Sumitomo
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Mission and values - Zurich
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Strategic Themes - How are they used and why?
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What is a strategy map?
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Commentary on technological shifts - PWC
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InsurTech: Digital disruption is reshaping claims - Grant Thornton
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Why technology has failed to disrupt insurance - FT
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Insurance value chain: Personal insurance - KPMG
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(Re)Insurance Value Chain: Feedback Statement - EIOPA
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Revolutionising the insurance value chain with generative AI - EY
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Value Chain Analysis - Harvard Business School
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Tech-driven insurers - McKinsey
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Google’s fastest-growing business is insuring companies against their workers’ health - The Verge
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A new Consumer Duty - FCA
Key global insurance issues
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Insurance Sector: Trends and Systemic Risk Implications - International Monetary Fund
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Regulation among key concerns for insurance firms in 2024 - Insurance Times
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2025 Insurance Regulatory Outlook - Deloitte
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Financial Crime - International Sanctions and Regulatory Risk - Lloyd’s
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Data in Insurance - ABI
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Understanding risk and regulatory developments - PWC
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Harnessing the power of big data - FinTech
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What every insurance leader should know about cloud - McKinsey
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Legacy Technology: The Biggest Risk to the insurance Industry?
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Digital transformation and the legacy of insurance - InsurTech
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Opting in: Using Internet of Things - Deloitte
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How Internet of Things and Telematics are transforming insurance - FinTech
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Tech Giants and Insurance - Marsh McLennan
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Climate Change and the Insurance Industry - Norton Rose Fulbright
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The role of insurers in tackling climate change: Challenges and Opportunities - EIOPA
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Catastrophe Modelling and Climate Change - Lloyd’s
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Greenwashing and next steps for the insurance industry - Hymans
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Consolidation leads to capacity squeeze in HNW market - Insurance Times
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Commentary on international interest in acquisitions - Insurance Times
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Lloyd’s 360 Risk Insight - Globalisation and Risks for Business
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Office of Foreign Assets Control Website
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Finalised guidance - Fair treatment of vulnerable customers - FCA
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Code of Ethics - CII
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Transparency and insurance a Companion to the Code of Ethics
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Senior Managers and Certification Regime - FCA
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IAIS Strategic Plan - 2025-2029
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Crystal - Lloyd’s Website
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Financial Stability Board (FSB)
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Information Commissioner’s Office (ICO) Website
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Digital transformation and the legacy of insurance - InsurTech
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Legacy systems tipped as main barrier to insurance digitalisation - Insurance Times
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Co-op Insurance loss deepens after reserve releases dry up - Insurance Times
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Characteristics of world weather and climate - Climate and weather
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Flood Re Website
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Emerging risks perspectives - Marsh McLennan
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Insurance, Systemic Risk and the Financial Crisis
Analysing and evaluating insurance issues
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Strategic Management Tools - Masterclass
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Porter’s Five Forces - Harvard Business School
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Porter’s Five Forces - Forbes
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The Boston Matrix - Oxford Learning Lab
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Why benchmarking alone isn’t enough in today’s risk landscape - WTW
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Insurance 360 Benchmarking Tool - McKinsey
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Communicating the UK Economic Cycle - ONS
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Economic cycles and the long-term projections - OBR
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Race and ethnicity: the UK insurance sector’s demographic imbalance - Sustainable insurer
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Behavioural Economics - PWC
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Managing the insurance market cycle - Gallagher
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The insurance market cycle - Robertson Ryan
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Managing the market cycle podcast - WTW
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Staying ahead of the insurance market cycle - Gallagher Re
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Shell Scenarios - Shell Company
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Realistic Disaster Scenarios (RDS) on Lloyd’s Website
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Balanced Scorecard Basics - Balanced Scorecard Institute
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Introduction to Behavioural Economics - Economics Online
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Make sense of the business insurance market - AUIC
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Alternative capital in property and casualty - McKinsey
Underwriting strategy within the external insurance context
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10 New Strategic Partnerships Driving Growth and Innovation - Insurtech Insights (23)
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PoloWorks and PWC UK forge strategic InsurTech alliance
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Joint ventures and alliances - EY
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Broker networks ramp up distribution focus
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Types of integration - BBC Bitesize
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Insurance, asset management and funds - Clifford Chance
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The Capital Asset Pricing Model (CAPM) - Forbes
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Alternative capital in property and casualty - McKinsey
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Risk appetite explained guides - AIRMIC
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Financial Reporting Council (FRC) Website
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Reinsurance Thought Leadership - AON
Underwriting strategy within the internal insurance context
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An example of corporate strategy - Zurich
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An example of corporate strategy - Hiscox
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Portfolio management in insurance - CII
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Insurance portfolio management - WTW
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Portfolio Management in the London Market - Lloyd’s
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How to master insurance portfolio management - FinTech Global
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Safeguarding human capital - Lloyd’s
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Human capital trends in the insurance industry - Deloitte
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Practices that exploit consumer biases - EIOPA
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Tackling the gender seniority gap - ABI
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The future of the Chief Underwriting Officer - Accenture
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Target Operating Model (TOM) - Lloyd’s
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The skills shortages report - ECI
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GALLUP - State of the Global Workplace
Underwriting and other functions within the business
