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IF4 Revision Support, Made Simple

Our one-of-a-kind study solution will walk you through the IF4 course material, step-by-step, using techniques that make the content memorable, easy to understand, and fun.
To date, we've helped thousands of students get through their exams with ease. Now, it's your turn...

"It's without doubt one of the best training tools I've come across" - Luke


Companies with a Licence

If you work for any of the companies below please get in touch with us at [email protected]k to arrange your enrollment.

Hear what other students have to say...

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"I found it really beneficial, it was easy to use and great to have the chapter explained in a simplified way, far less daunting than the book and the CII website which can be overwhelming! The posters and quick tests all really helped!" – Kellie 


Meet Sam & Grace

We're Sam & Grace and we're on a mission to make insurance fun. We both hold our ACII and have over 25 years between the two of us in helping insurance professionals through their CII exams.

Over the years, we've found certain study methods consistently yield success - where others fail. And having taken the exams ourselves, we know how dry the material can be, and how challenging it is to focus your attention where it matters most.

With us, you're not going it alone. We're here to guide you every step of the way. Like your own personal cheerleader (minus the pom-poms).

"I'd 100% recommend the Empower Development revision aids course! Explains things in a different way to the text books to help you understand!" - Natalie


Pricing options

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  Before We Get Started
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  Chapter 1 - General Principles
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  Chapter 2
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  Chapter 3 - Claims Considerations and Administration
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  Chapter 4 - Claims Handling Procedures and Related Claims Services
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  Chapter 5 - Claims Handling Systems
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  Chapter 6 - Claims Settlement
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  Chapter 7 - Management of Expenses
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  Additional Support
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  Future Development
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It's the weekend and my exam is on Monday. Help?!

We recommend starting this course 6-12 weeks before your exam to give you the best learning experience possible. However, we're also human and know all too well that life happens.

In a pinch, you can cover the course material in under a day.

Test yourself with the practice questions throughout. Drink water. Breathe. You've got this!

Does your course teach everything I need to know for my exam?

Yep! We've left nothing out, although we still encourage you to read the textbook! Every topic in the module is covered in detail, and you'll have the opportunity to practice multiple choice questions at the end of each section.

You can go over the material as often as you like to make sure you remember and understand it.

Can you guarantee I'll pass?

Short answer - no. We can get you as close as humanly possible, and give you everything you need to be successful - but you've got to put the work in. In the unlikely event that you don't pass even with our help, if you purchase the 'revision course' you've got access to the course for 12 months. Come back, pace yourself, then try again. You can do this.

How long can I access the course?

By enrolling on this course, you get access to all the materials, questions and lectures for 12 months. Alternatively we have a 'crammers course' which gives you access for 1 week.

  • Over 3 hours of on-demand video

  • 7 chapters covering all the key principles from the IF4 module

  • Mind maps and checklists to cover essential learning objectives

  • Practise exam questions at the end of every chapter

  • Chapter round-up videos to summarise your learning

  • Bonus 'Accelerate your revision' video, posters, and more

Our course covers all the learning outcomes detailed in the Insurance Claims Handling Process (IF4) unit on the CII group website. At the end of our programme, you can expect to have a thorough understanding of the following key topics:

  1. The overall claims handling process

  2. Insurance products and related services

  3. Claims consideration and administration

  4. Handling procedures, operations, and related claims services

  5. Claims settlement and management of expenses

Fast-track your learning and improve your recall with our on-demand, structured course. Start revising immediately and study at your own pace, then test your knowledge throughout with our exam practice questions.

  •   Study anywhere, any time

  •   Drill down into the syllabus

  •   Fun, focused learning

  •   Immediate access

  •   'Done for you’ structure – just be ready to learn!

Most people come to us via recommendations from their colleagues and friends. While we don’t want to toot our own horn too loudly, these endorsements say more than we ever could.

"Anyone studying for their CII qualifications will understand the challenge and pressure when it comes to preparing for the exams. If you are lucky, you may come across some old exam papers, or receive some dubious advice from those who have scraped a pass before. And then, once in a while, someone produces what I refer to as a ‘game changer’ in the world of learning.

Sam and her team have produced world-class online revision materials to help students prepare for their CII exams. Within minutes of advertising this service, I was inundated by staff wanting access to these revision materials and by staff who had put off their studies for years. I would liken the quality of the materials to that of having your own ‘personal coach’ and they get my full recommendation for anyone wanting to study for their CII qualifications."

- Phillip Westermeyer, Learning and Development Manager, Starr Underwriting Agents Ltd.

"I found this course to be an incredibly useful and encouraging aid for my studies. Sam and Grace are wonderful teachers, who really empower your goals of learning. I will be enrolling for their revision courses for all my exams going forward without hesitation and would strongly recommend to anyone who needs a boost of confidence to get back into studying."

- Hannah Mellalieu

"If anyone is studying for their cert CII then I would 100% recommend Empower Development for their revision aids and online courses! Explains things in a different way to the textbook to help you understand!"

- Natalie Husband

Most revision styles prepare you to recognise the material, which only helps if you’re allowed revision material in the exam.

This is the only course of its kind in the U.K. (actually the world!).

Spinning Globe

Our CII Courses train your brain to recall the material on cue - with a mixture of digestible, easy to understand slides, helpful audio, and animations involving real-life scenarios.

What to expect: after completing our course, you will understand the nature of risk, insurance and how the insurance market works, as well as the legal principles that apply to insurance contracts. You'll learn about regulation, the main regulatory bodies in the U.K., and consumer protection. We even cover ethical standards.

In short: we cover everything you need to study for your IF2 module, in detail.

Not only that, but you've had the opportunity to practice exam style questions over and over again - before you ever set foot in the exam.

It's normal to be nervous. But here... You'll be prepared.

CII Flow Chart - Module IF4 Insurance Claims Handling Process

Breeze through your IF4 course with help from the experts in CII revision!