Trainers' Commentary - Vulnerable Customers | Empower Development

Autoplay
Autocomplete

Previous Lesson Complete and Continue

IF8 - Packaged Commercial Insurances

Before We Get Started

Welcome! (0:39)
IF8 - Introduction (1:09)
Learning Outcome Mind Maps
Unit Structure (0:20)
Share The Date
IF8 2026 Update
Refer a friend
Insurance Times

Chapter 1 - The Development of Packaged and Commercial Insurances

Introduction (0:19)
The Marketplace and Regulators (5:47)
The Regulations (2:46)
The Development of Package Products (3:10)
Consumer Duty (3:32)
Artificial Intelligence (2:43)
Environmental, Social and Governance (2:54)
Trainers' Commentary - Vulnerable Customers (1:46)
IF8 - Chapter 1 - Knowledge Bolster
Test Your Knowledge
Checklist
Chapter 1 - Round Up (1:11)
Chapter 1 - Audio Only

Chapter 2 - Policy Cover

Introduction (0:08)
Core Cover (9:44)
Office and Shop Insurance (3:57)
IF8 - Chapter 2 - Knowledge Bolster
Test Your Knowledge
Checklist
Chapter 2 Round Up (1:56)
Chapter 2 - Audio Only

Chapter 3 - Other Types of Commercial Packaged Policy

Introduction (0:15)
Hotels and Guest Houses (2:22)
Surgeries, Salons and Care Homes (3:41)
Commercial Liability (1:33)
IF8 - Chapter 3 - Knowledge Bolster
Test Your Knowledge
Checklist
Chapter 3 Round Up (1:25)
Chapter 3 - Audio Only

Chapter 4 - The Marketplace

Introduction (0:06)
Distribution Channels (2:22)
The Marketing Environment (2:14)
Data (Use and Access) Act 2025 (0:26)
IF8 - Chapter 4 - Knowledge Bolster
Test Your Knowledge
Checklist
Chapter 4 Round Up (1:16)
Chapter 4 - Audio Only

Chapter 5 - Material Information

Introduction (0:10)
Assessing the Risk (7:58)
Proposal Forms and Other Ways of Obtaining Material Information (2:45)
Legal and Regulatory Considerations (2:12)
Trainers' Commentary - Good Faith 'Recap' (5:35)
IF8 - Chapter 5 - Knowledge Bolster
Test Your Knowledge
Checklist
Chapter 5 Round Up (1:40)
Chapter 5 - Audio Only

Chapter 6 - Underwriting

Introduction (0:14)
Rating Factors (1:43)
Premium Calculation and IPT (2:46)
Premium Calculation (1:19)
Managing Agents, Delegated Authority Schemes and Coverholders (1:50)
IF8 - Chapter 6 - Knowledge Bolster
Test Your Knowledge
Checklist
Chapter 6 Round Up (1:44)
Chapter 6 - Audio Only
Trainers' Commentary - Delegated Authority 'Recap' (1:43)

Chapter 7 - Policy Wordings

Introduction (0:11)
Policy Wordings and Certificates of Insurance (2:31)
Standard Market Exclusions (0:52)
Policy Conditions (1:17)
Warranties, Conditions, Exclusions and Representations (4:19)
Breach of Warranty (1:39)
Trainers' Commentary - Breach of warranty ' Recap' (2:27)
IF8 - Chapter 7 - Knowledge Bolster
Test Your Knowledge
Checklist
Chapter 7 Round Up (1:30)
Chapter 7 - Audio Only

Chapter 8 - Alterations and Renewals

Introduction (0:09)
Mid-term Changes (0:58)
Renewals and Cancellation (2:49)
IF8 - Chapter 8 - Knowledge Bolster
Test Your Knowledge
Checklist
Chapter 8 Round Up (1:16)
Chapter 8 - Audio Only

Chapter 9 - Claims

Introduction (0:13)
Duties of the Insured After a Loss (2:26)
Role of the Insurer and Claims Investigation (4:13)
Disputes Resolution (1:11)
Complaints (1:40)
Fraudulent Claims (2:02)
IF8 - Chapter 9 - Knowledge Bolster
Test Your Knowledge
Checklist
Chapter 9 Round Up (2:02)
Chapter 9 - Audio Only
'I PASSED' Stamp for Social Giveaway

Additional Support

Refer a friend
Accelerate your Revision (47:54)
Accelerate your Revision - Audio Only
ACII- Completing Your Advanced Diploma (8:09)
ACII- Completing Your Advanced Diploma - Audio Only
Taking Your Exam – What you Need to Know
CII Practice Exam Paper- Based on the 2022 syllabus examined from 1 January 2022 until 31 December 2022
IF8 - What you need to know (46:46)
CII Practice Exam Paper- Based on the 2023 syllabus examined from 1 January 2023 until 31 December 2023

Future Development

Course Feedback

Teach online with

Trainers' Commentary - Vulnerable Customers

Complete and Continue