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IF2 - General Insurance Business

Before We Get Started

Welcome (0:39)
IF2 - Introduction (1:24)
Learning Outcomes Mind Maps
Unit Structure (0:21)
Save The Date
IF2 - 2024 Updates (3:41)

Chapter 1 - Motor Insurance

Introduction (0:15)
Private Motor Insurance (2:51)
Commercial Vehicle (1:11)
Test Your Knowledge
Checklist
Chapter 1 Round up (1:19)
Chapter 1 - Audio Only

Chapter 2 - Health Insurance

Introduction (0:09)
Personal Accident and Sickness Cover (1:56)
Test Your Knowledge
Checklist
Chapter 2 Round up (1:22)
Chapter 2 - Audio Only

Chapter 3 - Package Policies

Introduction (0:09)
Household Policies (4:45)
Travel Policies (1:17)
Commercial Policies (1:16)
Test Your Knowledge
Checklist
Chapter 3 Round Up (1:31)
Chapter 3 - Audio Only

Chapter 4 - Property Insurance

Introduction (0:10)
Property Insurance and All Risks Cover (4:07)
Test Your Knowledge
Checklist
Chapter 4 Round Up (1:14)
Chapter 4 - Audio Only

Chapter 5 - Pencuniary Insurance

Introduction (0:06)
Legal Expenses (1:45)
Business Interruption (2:48)
Test Your Knowledge
Checklist
Chapter 5 Round Up (1:15)
Chapter 5 - Audio Only

Chapter 6 - Liability Insurance

Introduction (0:15)
Liability Insurance (4:40)
Claims Made vs. Losses Occurring (1:36)
Trustee insurance, Cyber insurance and Extended Warranties (1:58)
Test Your Knowledge
Checklist
Chapter 6 Round Up (1:49)
Chapter 6 - Audio Only

Chapter 7 - Non-Insurance Services

Introduction (0:12)
Non-Insurance Services (3:14)
Environmental, Social and Governance (2:54)
Test Your Knowledge
Checklist
Chapter 7 Round Up (1:33)
Chapter 7 - Audio Only

Chapter 8 - Material Circumstances

Introduction (0:12)
Material Circumstances (3:31)
Physical and Moral Hazards (2:00)
Test Your Knowledge
Checklist
Chapter 8 Round up (1:28)
Chapter 8 - Audio Only

Chapter 9 - Underwriting Procedures and Premium Payment

Introduction (0:17)
Regulation and TOBAs (1:46)
Stages in the Process and Regulation (3:40)
Insurance Distribution Directive (1:33)
Insurance Premiums and IPT (3:10)
Premium Calculation (1:19)
Policy Documentation (2:21)
Artificial Intelligence (2:43)
Test Your Knowledge
Checklist
Chapter 9 Round Up (1:37)
Chapter 9 - Audio Only

Chapter 10 - Policy Wordings and Renewals

Introduction (0:10)
Policy Wordings (1:21)
Common Policy Exclusions and Conditions (2:28)
Excesses and Franchises (0:53)
Warranties, Conditions and Representations (1:43)
Breach of Warranty (1:39)
Renewals (2:09)
Test Your Knowledge
Checklist
Chapter 10 Round Up (1:39)
Chapter 10 - Audio Only

Chapter 11 - Valid Claims and Claims Settlements

Introduction (0:14)
Valid Claims (4:25)
Policy Provisions and Conditions (1:35)
Claims Settlement (1:21)
Fraudulent Claims (1:29)
Test Your Knowledge
Checklist
Chapter 11 Round Up (1:42)
Chapter 11 - Audio Only

Chapter 12 - Confidential Information and Technology Data Protection

Introduction (0:15)
Data Protection (2:40)
Data Protection (1:53)
Principles of Storage and Disposal of Documents (1:54)
Test Your Knowledge
Checklist
Chapter 12 Round Up (0:46)
Chapter 12 - Audio Only

Chapter 13 - Customer Service

Introduction (0:11)
Customer Service (2:04)
Defining Stakeholders (1:08)
Complaint Handling (4:26)
The FOS- an update (1:02)
Consumer Duty (3:32)
Test Your Knowledge
Checklist
Chapter 13 Round Up (2:16)
Chapter 13 - Audio Only

Additional Support

Accelerate your Revision (47:54)
Accelerate your Revision - Audio Only
Achieving ACII in a Virtual World (59:55)
Achieving ACII in a Virtual World - Audio Only
ACII - Completing your Diploma (8:09)
ACII - Completing your Diploma - Audio Only
Taking Your Exam – What you Need to Know
CII Exam Practice Paper | 1st January 2021- 31st December 2021
IF2 - What you need to know (64:20)
CII Exam Practice Paper | 1st January 2023- 31st December 2023
'I PASSED' Stamp for Social Giveaway

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